Privacy Policy

Welcome to Shower Escape Shop (“we”, “our”, or “us”). We are committed to protecting your privacy while you shop for premium bathroom solutions including shower enclosures, bathroom furniture, and complete wet room systems. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website escapetobath.com.

1. Information We Collect

We collect the following types of information to provide and improve our services:

Personal Information:

• Contact details (name, email address, phone number)
• Billing and shipping addresses
• Payment information (processed securely through PCI-DSS compliant systems)
• Order history and preferences

Technical Information:

• IP address and browser type
• Device information
• Pages visited and time spent on site
• Referring website details

2. How We Use Your Information

We use your information to:

• Process orders for bathroom products including shower valves, mixer showers, and concealed shower systems
• Provide customer support for your bathroom installation queries
• Improve our product offerings and website experience
• Send order confirmations and shipping notifications
• Prevent fraud and enhance security
• Comply with legal obligations

3. Data Sharing and Disclosure

We may share information with:

• Payment processors (Visa, MasterCard, JCB, PayPal) to complete transactions
• Shipping carriers to deliver your bathroom products
• Service providers who assist with website operations (under strict confidentiality agreements)
• Legal authorities when required by law

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve customers worldwide (excluding some Asian and remote areas), your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.

5. Data Storage and Security

We implement robust security measures including:

• 256-bit SSL encryption for all transactions
• PCI-DSS compliant payment processing
• Regular security audits
• Limited access to personal data

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Object to or restrict certain processing
• Withdraw consent where applicable

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies to:

• Remember your preferences when browsing our bathroom products
• Analyze website traffic to improve the shopping experience
• Facilitate the checkout process

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

8. Changes to This Policy

We may update this policy periodically. The updated version will be posted on our website with a revised “Last Updated” date.